This blog is the fourth in a series on “Process Documentation”. As each blog is released, its title will become an active link.
- Process Documentation - an introduction
- The importance of documenting key processes
- Benefits of process documentation
- Understanding the 3 Ps
- What is a policy?
- What is a process?
- What is a procedure?
- How to design an effective process workflow
- How to implement your process workflow
- Quick steps for creating process documentation
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Understanding the 3 Ps
We come across the terms Policies, Processes, and Procedures in a business, and they are often used interchangeably. Do you ever wonder what each term means?
The 3 Ps are three key elements required for the successful management of your business operations. Each term has a specific definition, but in practice, there may be overlaps.
For ease of understanding, let’s organize these in a pyramid structure as shown in the image below.
- A policy defines an organization’s objectives, and the guidelines you can follow to meet these objectives.
- A process identifies the tasks and resources required to achieve the policy objectives.
- A procedure provides instructions on how to perform a task.
Now that we have covered the 3Ps, let us delve a little deeper into understanding what a policy is in my next blog.
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