Process Documentation - Understanding the 3 Ps

November 10, 2023 Surya Nair

This blog is the fourth in a series on “Process Documentation”. As each blog is released, its title will become an active link. 

  1. Process Documentation -  an introduction
  2. The importance of documenting key processes
  3. Benefits of process documentation
  4. Understanding the 3 Ps
  5. What is a policy?
  6. What is a process?
  7. What is a procedure?
  8. How to design an effective process workflow
  9. How to implement your process workflow
  10. Quick steps for creating process documentation


Understanding the 3 Ps 

We come across the terms Policies, Processes, and Procedures in a business, and they are often used interchangeably. Do you ever wonder what each term means? 

The 3 Ps are three key elements required for the successful management of your business operations. Each term has a specific definition, but in practice, there may be overlaps. 

For ease of understanding, let’s organize these in a pyramid structure as shown in the image below.  

  • A policy defines an organization’s objectives, and the guidelines you can follow to meet these objectives.  
  • A process identifies the tasks and resources required to achieve the policy objectives.  
  • A procedure provides instructions on how to perform a task. 

Now that we have covered the 3Ps, let us delve a little deeper into understanding what a policy is in my next blog. 

About the Author

Surya Nair

Technical Writer and Editor<br><br>Surya has been writing and editing technical content for over two decades in multiple industries. How do you transform complex technical content into an easy-to-understand document? Ask Surya - technical writing is her passion! She has been with ASCENT since 2018. She holds a master’s degree in English Literature, and a diploma in Journalism, and is a certified Technical Writer.

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Previous Article
Benefits of Process Documentation
Benefits of Process Documentation

Learn about the key benefits of using process documentation.

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Process Documentation - What is a Policy?
Process Documentation - What is a Policy?

This blog is the fifth in a blog series on “Process Documentation”.


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